Posted: Sat 14th May 2022

Childline Prestatyn appoints new team manager and appeals for more volunteers

North Wales news and information
This article is old - Published: Saturday, May 14th, 2022

NSPCC Cymru has appointed a new Childline team manager at its North Wales base as it appeals for more volunteers to help provide its vital service to children across the country. ‌​‌‌​​​‌‍‌​‌​‌​​​

The counselling service, in Prestatyn, is available seven days a week, 24 hours a day for children and young people in need of support and advice.  ‌​‌‌​​​‌‍‌​‌​‌​​​

The service can be life-changing for the children, giving them a chance to speak out safely about whatever might be happening to them or worrying them. ‌​‌‌​​​‌‍‌​‌​‌​​​

Neil Chapman, from Colwyn Bay joined Childline as a volunteer counsellor in 2001, becoming a supervisor in 2005 and has now been appointed a team manager responsible for the day to day running of the base as well as supporting supervisors across the 12 Childline bases in the UK. ‌​‌‌​​​‌‍‌​‌​‌​​​

Neil said, “I feel very privileged to work with the wonderful volunteers and staff at Childline Prestatyn. They are passionate about supporting children and young people and I look forward to working with them in a different capacity to allow us to do even more than we already do. ‌​‌‌​​​‌‍‌​‌​‌​​​

Darren Worth, Service Head for Childline, said, “I’m absolutely delighted for Neil.  This is just reward for all the commitment and dedication he has shown to Childline.  ‌​‌‌​​​‌‍‌​‌​‌​​​

“I’m very much looking forward to working alongside him and to help him develop the Prestatyn base develop so it delivers an even better service for children. .”  ‌​‌‌​​​‌‍‌​‌​‌​​​

Making a direct appeal for more volunteers Darren added; ““We’re recruiting for Childline Staff Counsellors here in Prestatyn now.  ‌​‌‌​​​‌‍‌​‌​‌​​​

“Every childhood is worth fighting for. As a Childline counsellor you will provide a safe and supportive space  for the children and young people who contact us with a wide range of issues, including mental health, sexual abuse, exam stress and bullying.  ‌​‌‌​​​‌‍‌​‌​‌​​​

“You will be able to communicate with children and young people by phone, email and on our 1-2-1 Chat. That is just one of the things that makes volunteering challenging, but also so rewarding.” ‌​‌‌​​​‌‍‌​‌​‌​​​

For more information click…/childl…/5898/description/ ‌​‌‌​​​‌‍‌​‌​‌​​​

Anyone with any concerns about the welfare of a child can call the NSPCC Helpline on 0808 800 5000 or visit for advice. ‌​‌‌​​​‌‍‌​‌​‌​​​

Children can contact Childline on 0800 1111 or visit ‌​‌‌​​​‌‍‌​‌​‌​​​

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