Positive Inspection Report for Rhyl Care Home Following Recent Concerns

A Rhyl care home which was at the centre of complaints from families of former residents has received a positive inspection report.
Care Inspectorate Wales found Meddyg Care Dementia Home in Rhyl was “good” in all four of the categories it bases its inspections on – wellbeing, care and support, environment, and leadership and management.
They carried out the inspection last month after confirming they were “aware of concerns that have been raised” about the facility.
It came as the families of two former residents at the care home raised concerns about their loved ones being “evicted” from the home.
The report has now been released, and inspectors said: “People receive good care and support because detailed personal plans provide clear, risk-assessed guidance for timely, respectful, and dignified support that meets their needs.
“Medication and infection prevention arrangements are safe. Relatives and professionals are positive about the manager and the quality of care provided in the home.”
The CIW report said it has “no areas for improvement identified following this inspection” and “has not issued any priority action notices”.
Earlier this month, Betsi Cadwaladr University Health Board said it had paused placements at the home amid complaints from families. They said the decision had been due to “potential concerns raised with us”.
The care home strongly disputed the statement, claiming health board placements had continued to take place.
Kevin Edwards, managing director of Meddyg Care, which took over the home in October last year, said: “First and foremost, I am overwhelmed that the staff have been acknowledged for their level of support and care.
“The home has been going through a transition to providing specialist dementia nursing care.
“This is the second hugely positive report we have had whilst we have been going through the transition, and it is great to have that recognition of the efforts the staff have made to undergo all the specialist training to provide the appropriate level of dementia nursing care.”
The Local Democracy Reporting Service reported in September how two residents were evicted from the home, angering both families.
Both families who had relatives evicted from the home said they were unhappy with the service provided.
Lesley Williams, 59, of Rhuallt, said her mother Celia Knapper, 84, was evicted from the home in January amid a dispute over podiatry treatment charges, leading to what the home described in an email as “a complete breakdown in the relationship”.
Keith Jones, the partner of former resident Ceinwen Morgan-Jones, 74, who has Alzheimer’s, claimed an eviction following a dispute about fees was a “traumatic experience”.

By Richard Evans – Local Democracy Reporter

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