Posted: Wed 24th Nov 2021

Abuse of vaccination staff on the rise across North Wales, says health board

North Wales news and information

Abuse of staff and volunteers administering the Covid-19 vaccine is on the rise across North Wales, the region’s health board has said.

More than 1.23 million coronavirus vaccines have now been given out across the area, including 164,338 booster jabs.

Betsi Cadwaladr University Health Board said it demonstrated the hard work of teams administering the vaccine.

However, in a weekly update on the vaccine programme, the board also revealed there had been an increase in violence and aggression towards people working at vaccine sites.

It has led to a warning that such incidents will not be tolerated with police being called in serious cases.

The board’s west area director Ffion Johnstone said: “In recent weeks our hard working vaccination staff and volunteers have experienced an increase in abuse from people attending our vaccination sites.

“No one should expect to come to work and be abused, not least our vaccination staff and volunteers, who are working to keep people safe during a pandemic.

“Our staff and volunteers are working incredibly hard to ensure that people receive their vaccination as quickly and as safely as possible. Please be patient and treat them with politeness and respect.

“We would also like to remind people that we will not tolerate violence, aggression or abuse towards our staff.

“Anyone who causes alarm or distress to others at any of our vaccination centres may be asked to leave, or in more serious circumstances the police will be contacted.”

As of today, 69 per cent of people eligible for a booster jab in North Wales have received one, with a further 17 per cent booked in.

More people are becoming eligible every day as they cross the minimum six-month qualifying gap since their second dose.

The health board has stressed that there is no need to contact the health board or your GP practice regarding the booster as you will be automatically invited as soon as it is your turn.

An update has also been provided on how it is working to speed up the delivery of the Covid-19 vaccine.

Ffion Johnstone said: “As explained in previous updates, our workforce to administer Covid-19 jabs has reduced by around 50 per cent, compared to the initial rollout.

“Our teams are working as quickly and as safely as possible administering more than 3,200 vaccines every day.

“We’re looking at a range of measures to increase the speed of the rollout.

“Our intensive recruitment campaign is ongoing. Once fully trained, new staff are being deployed to our existing sites – increasing the number of people that can be vaccinated on a daily basis.

“We are also hoping to welcome more community pharmacies to the rollout. This has the potential to improve access to the vaccine for people who currently have to travel longer distances to get to a vaccination site.”


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