Posted: Sun 1st Mar 2020

Wrexham Council information and contact numbers

North Wales news and information

Wrexham County Borough Council covers the borough of Wrexham in north Wales, with Wrexham itself as the biggest town in that area. There are 47 electoral areas that make up the area covered by the council. ‌​‌‌​​​‌‍‌​‌​‌​​​

Where are the main Wrexham council buildings situated? ‌​‌‌​​​‌‍‌​‌​‌​​​

The main contact buildings are at 16 Lord Street in Wrexham. The postcode for satnav is LL11 1LG. This is within walking distance of Wrexham Central railway station. (Wrexham General railway station is slightly further away, but the buildings can still be reached from there.) You can also get there via road, with the A483 running nearby to the north and west of the council buildings. ‌​‌‌​​​‌‍‌​‌​‌​​​

The council also maintains six separate housing estate offices, as follows: ‌​‌‌​​​‌‍‌​‌​‌​​​

• Broughton
• Caia
• Gwersyllt
• Plas Madoc
• Rhos
• Wrexham Central ‌​‌‌​​​‌‍‌​‌​‌​​​

You can obtain full contact details for each of these on the main council website if required. ‌​‌‌​​​‌‍‌​‌​‌​​​

Finally, the council website has a general enquiry form you can use to submit your query or question. This is comprised of four steps and is easy to complete. ‌​‌‌​​​‌‍‌​‌​‌​​​

Essential telephone contact number for Wrexham Council ‌​‌‌​​​‌‍‌​‌​‌​​​

The main council switchboard can be reached on 01978 298996. They will put you through to the department you need to reach. The council also offers a text relay service, which requires you to add 18001 before the switchboard number (or any department number you wish to call). ‌​‌‌​​​‌‍‌​‌​‌​​​

Can you contact the council out of hours in an emergency? ‌​‌‌​​​‌‍‌​‌​‌​​​

Yes, there are several emergency numbers available for various departments: ‌​‌‌​​​‌‍‌​‌​‌​​​

1. Council housing repairs – 01978 298993
2. Telecare services and highway services – 01978 292055
3. Emergency social services team – 0345 053 3116
4. Emergency planning department – 01352 702124 ‌​‌‌​​​‌‍‌​‌​‌​​​

When are the council offices open? ‌​‌‌​​​‌‍‌​‌​‌​​​

Opening hours vary depending on which day of the week you go. From Monday to Wednesday, you can visit between 9am and 4.30pm. Thursdays have a later opening time of 10.30am, but the offices close an hour later at 5.30pm to compensate. The offices are open between 9am and 4.30pm again on Fridays. ‌​‌‌​​​‌‍‌​‌​‌​​​

Important Wrexham Council services available ‌​‌‌​​​‌‍‌​‌​‌​​​

Bin collections and services:
The website has full details of bin collection days, recycling, and associated information. ‌​‌‌​​​‌‍‌​‌​‌​​​

Planning applications:
There is lots of information regarding planning permission, applications searches, and more. ‌​‌‌​​​‌‍‌​‌​‌​​​

Payment services:
The council has made it possible to pay for some services online, such as business rates, council tax, car park season tickets, and more. ‌​‌‌​​​‌‍‌​‌​‌​​​

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