Posted: Sun 1st Mar 2020

Gwynedd Council information and contact numbers

North Wales news and information

Gwynedd is a county in the north western area of Wales. It has its own county council, the details of which are provided below.

Where are the main council buildings in Gwynedd?

The headquarters are situated in Castle Street in Caernarfon, LL55 1SE. These council buildings are very close to the Menai Strait that flows between mainland Wales and Anglesey. Located in the heart of Caernarfon, the buildings can be reached from the A487 from the north or south. Other local roads, such as the A4086 Llanberis Road and Constantine Road, also lead towards the area.

There are two other council buildings you can visit, in Pwllheli and in Dolgellau:

• Siop Gwynedd Pwllheli, Dwyfor Area Office, Ffordd y Cob, Pwllheli, Gwynedd, LL53 5AA
• Siop Gwynedd Dolgellau, Meirionnydd Area Office, Cae Penarlag, Dolgellau, Gwynedd, LL40 2YB

Essential telephone contact number for Gwynedd Council

The main phone number for the council offices is 01766 771000. You can call the council between 8.30am and 5.30pm from Monday to Friday. That is useful to know, as those hours are slightly longer than the opening times for attending the council buildings.

Does the council offer any emergency telephone numbers to use?

The easiest way to get in touch with Gwynedd Council in an emergency is to call the usual number given above. You’ll be diverted to the appropriate department to deal with your call. This is easier when requesting highways or municipal services, as there are different numbers according to where you are in the county.

Other emergency numbers are available for select departments:

1. Social services – 01248 353551
2. Sewer issues are dealt with by Welsh Water on 0800 085 3968 (public sewers only)
3. Adra (social housing provider) – 0300 123 8084
4. Concerns about abuse of adults or children – 01766 772577

It is also possible to contact the council online by submitting an enquiry. The council also has an app available on Google Play and in the App Store. The apGwynedd app is designed to allow residents to order certain services, find out more about local services, and to report issues.

When are the council offices open?

It depends which offices you wish to visit. The headquarters in Caernarfon are open from 8.40am until 5pm every weekday.

If you are heading for Dolgellau, the opening hours are between 9am and 5pm from Monday to Friday. Pwllheli is open during the same period across the working week.

Important Gwynedd Council services residents should know about

The council offers various popular services. There is further information about all these on their website. Examples include:

• Council tax information
• Bin collections and recycling
• Planning control
• Parking

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