Posted: Thu 12th Mar 2020

Patients at Colwyn Bay GP surgery told to avoid unnecessary visits due to coronavirus

North Wales news and information
This article is old - Published: Thursday, Mar 12th, 2020

Patients at a Colwyn Bay GP surgery have been told to “avoid any unnecessary visits” due to the outbreak of the coronavirus.

Rysseldene Surgery has stopped its sit and wait service and reverted to telephone triaging, in order to avoid footfall to the surgery.

Betsi Cadwaladr University Health Board has advised anyone who requires an urgent appointment to dial 01492 550969.

In a series of tweets, the health board said: “You will be asked by a receptionist for your travel history and to describe your symptoms, and a clinician will call you back.

“Until further notice, please place all repeat prescription requests in the post box outside on the gate.

“If you usually collect scripts from the surgery, please say which pharmacy you would like to collect from.

“Please avoid any unnecessary visits to the surgery.”

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